Privacy Policy

Effective Date: January 1, 2026Last Updated: January 5, 2026Version: 2.0

⚠️ Critical Privacy Commitment

We NEVER sell or rent your personal data.

  • Your LinkedIn posts and profile data are used ONLY for your personal AI content generation
  • We do NOT train AI models for other users with your data
  • We do NOT share your content with advertisers or data brokers
  • Third-party AI providers (OpenAI, Google) do NOT use your data to train their models per their API policies

This commitment is legally binding under this Privacy Policy and our Terms of Service.

Chrome Web Store Limited Use Disclosure

LinkAssist's use and transfer to any other app of information received from Google APIs will adhere to the Chrome Web Store User Data Policy, including the Limited Use requirements. We do not use user data for any purposes other than providing and improving the core functionality of the LinkAssist extension and SaaS platform.

1. About Us

LinkAssist.ai is an AI-powered SaaS platform and Chrome Extension that helps professionals create compelling LinkedIn content. We are committed to protecting your privacy and handling your personal data with care and transparency.

Company Name

LinkAssist

Location

Uttar Pradesh, India

Contact Email

[email protected]

2. Chrome Extension Specific Disclosures

To provide our AI-powered features within the browser, the LinkAssist Chrome Extension utilizes specific permissions:

Storage Permission

Used to locally cache your authentication tokens and preferences.

ActiveTab & Scripting Permissions

Used to analyze post content only when you trigger the AI assistant and to insert generated replies directly into the comment box.

Website Content Access

We capture post text and media only when you explicitly use the "Save to Swipe File" feature.

Note: We do not monitor your private browsing history or collect data from websites other than LinkedIn and our authorized service domains.

3. Information We Collect

Plain-English Summary: This section lists every piece of data LinkAssist collects, why we need it, and where it comes from. We collect only what's necessary to provide AI-powered LinkedIn features.

CategoryWhat We CollectSourceLegal Basis (GDPR)
Account DataName, email, password (hashed), phone numberYou (signup form)Contract (Art. 6(1)(b))
LinkedIn ProfileName, headline, profile picture, URL, public IDLinkedIn OAuth APIContract + Consent
Professional DetailsPosition, company, work experience, educationLinkedIn OAuth APIContract + Consent
LinkedIn AnalyticsFollower count, connections, profile views, impressionsLinkedIn APILegitimate Interest (Art. 6(1)(f))
Your LinkedIn PostsText, media URLs, timestamps, engagement (up to 100 posts)LinkedIn API (with consent)Consent (Art. 6(1)(a))
Content You CreateAI posts, comments, saved posts, scheduled contentYou (dashboard/extension)Contract
Billing DataBilling name, address, GST number, payment methodYou + RazorpayContract + Legal Obligation
Usage DataFeature usage, button clicks, session duration, errorsExtension + dashboardLegitimate Interest
Technical DataIP address, browser type, OS, device ID, access timesAutomatic (server logs)Legitimate Interest

We do NOT collect:

  • Health information
  • Credit card numbers (Razorpay only)
  • Your LinkedIn messages or DMs
  • Your connections' private info
  • Posts you view but don't interact with
  • Location tracking (beyond IP region)

4. How We Use Your Information

Primary Uses

Service Delivery

Providing AI-powered LinkedIn content generation and intelligent comment suggestions

Personalization

Training your personal AI voice model based on your historical posts

Account Management

Creating and managing your account, processing payments

Communication

Sending service updates, support responses, and important notifications

🔒 AI Model Training Policy

Your data does NOT train AI models for other users.

How we use AI:

  • OpenAI API (GPT-4o-mini): We send your prompts to OpenAI's API for generation
  • OpenAI's Policy: Per their API Data Usage Policy, your data is NOT used to train models and is deleted after 30 days
  • Google Gemini API: Same policy-API data is NOT used for training
  • Perplexity API: Search queries are NOT used to train models

Your personal AI model:

  • We analyze YOUR LinkedIn posts ONLY to match your writing style
  • Your style embeddings (Pinecone) are NOT shared with other users
  • No cross-user training-your data benefits only YOU

5. How We Share Your Information

Sub-Processor Change Notice Policy

We will notify you 30 days before adding any new sub-processor that will process your personal or production data.

How we notify: Email to your registered account, dashboard banner notification, and updated sub-processor list on this page.

We share your data with the following third parties ONLY to provide our core services:

VendorPurposeLocationCertifications
OpenAIAI content generationUnited StatesSOC 2, ISO 27001
Google GeminiAI fallback generationUnited StatesSOC 2, ISO 27001
RazorpayPayment processingIndiaPCI-DSS Level 1
MongoDB AtlasDatabase storageIndia (AWS Mumbai)SOC 2, ISO 27001
VercelApplication hostingIndia (AWS Mumbai)SOC 2, ISO 27001
CloudinaryMedia storage & CDNIndia (AWS Mumbai)SOC 2, ISO 27001
PineconeVector database (AI style)United States (AWS)SOC 2, ISO 27001

We will NEVER:

  • ❌ Sell your personal data to advertisers or data brokers
  • ❌ Share your LinkedIn credentials with anyone
  • ❌ Use your data to train AI for other users
  • ❌ Share your content with competing services

6. Data Storage & Security

Where We Store Your Data

Primary Storage

MongoDB Atlas
AWS Mumbai, India (ap-south-1)

Media Files

Cloudinary
AWS Mumbai, India

AI Processing

OpenAI/Google
United States (temp, 30-day deletion)

Vector Embeddings

Pinecone
AWS us-west-2, United States

Security Measures

Encryption

AES-256-GCM at rest, TLS 1.2+ in transit

Access Controls

Role-based access, JWT tokens, least privilege principle

Monitoring

24/7 error tracking via Sentry, rate limiting via Redis

Data Retention Schedule

Data TypeRetention PeriodDeletion Method
Active Account DataWhile account is activeN/A
LinkedIn Posts (for AI)While account is activeDeleted on account deletion
Deleted Account Data30-day grace periodPermanent deletion after 30 days
Subscription & Invoices7 years after transactionRequired by Indian tax law
Server Logs90 daysAutomated rotation
Encrypted Backups90 daysOverwritten with new backups
AI API Logs (OpenAI/Gemini)30 daysDeleted by provider automatically

7. Cookies & Tracking Technologies

ToolCookie NamePurposeLifetimeType
NextAuth.jsnext-auth.session-tokenMaintains login session30 daysEssential
NextAuth.js__Host-next-auth.csrf-tokenPrevents CSRF attacksSessionEssential
Extensionlinkassist_extension_tokenExtension authentication12 hoursEssential
Google Analytics_ga, _gid, _gatWebsite analytics2 years / 24h / 1minAnalytics
Cloudflarecf_clearanceBot detection & DDoS12 monthsSecurity

Note: We do NOT use advertising cookies or third-party tracking pixels (no Facebook Pixel, Google Ads, etc.).

8. Your Rights & Choices

Under Indian Law (DPDP Act 2023)

Right to Access

Request a copy of all personal data we hold about you

Right to Correction

Update inaccurate or incomplete information

Right to Erasure

Request permanent deletion of your data

Right to Portability

Request your data in JSON format

How to Exercise Your Rights

Email [email protected] with:

  • • Subject line: "Data Access Request" / "Data Deletion Request" / etc.
  • • Your registered email address
  • • Proof of identity (if required)

Response time: Within 30 days

9. Frequently Asked Questions

Do you sell my data?▼

No. We NEVER sell, rent, or share your personal data with advertisers, data brokers, or third parties except as disclosed in Section 5 (service providers only).

Is my LinkedIn data used to train AI for other users?▼

No. Your LinkedIn posts are analyzed ONLY to match your writing style for YOUR AI content generation. We do NOT train models for other users with your data.

Where is my data stored?▼

Primary storage: MongoDB Atlas (AWS Mumbai, India)

Media files: Cloudinary (AWS Mumbai, India)

AI processing: OpenAI/Google (United States, deleted after 30 days)

Vector embeddings: Pinecone (AWS us-west-2, United States)

Can I use LinkAssist without cloud AI features?▼

Yes. Enable "Offline Mode" in the extension Options page. This stores all data locally on your device only and disables cloud sync/AI features.

How long do you keep my data after I delete my account?▼

30-day grace period for recovery, then permanent deletion from all systems (MongoDB, Cloudinary, Pinecone). Encrypted backups overwritten within 90 days. Invoices retained for 7 years (Indian tax law).

Do you have SOC 2 or ISO 27001 certification?▼

Not yet. LinkAssist is a startup. However, our infrastructure providers (MongoDB Atlas, Vercel, Cloudinary) are SOC 2 and ISO 27001 certified. We follow industry best practices for security. SOC 2 certification is on our roadmap for 2026.

10. Children's Privacy

LinkAssist is NOT intended for users under 18 years of age.

  • • We do not knowingly collect data from children under 18
  • • If we discover a child's data, we will delete it immediately
  • • Parents: If you believe your child provided data, contact [email protected]

11. Changes to This Privacy Policy

How We Notify You

  • • Email notification for significant changes (30 days advance)
  • • Dashboard banner when policy updates
  • • "Last Updated" date at top of this policy

Your Options

By continuing to use LinkAssist after changes, you accept the new policy. If you disagree with changes, you may delete your account.

12. Contact Us

For Privacy Questions

Email: [email protected]

Response time: Within 72 hours

For Data Subject Rights

Email with request type in subject line

Response time: Within 30 days per DPDP Act 2023

Acknowledgment: By using LinkAssist, you acknowledge that you have read, understood, and agree to this Privacy Policy.

Version 2.0 (Chrome Web Store Compliant) • Last Updated: January 5, 2026